MORE+. The swim suit I ordered came in a timely manner. PRODUCTS. Must Be Member.. With it, saving Free Shipping is so close. Refer a friend and earn rewards! Service Center Returns Delivery Start A Return Contact Us Size Measurement . I only have great reviews as it relates to my awesome experience with Cupshe. They give you fake expedited shipping. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. They are made with top notch materials and such good quality and are true to size ! Reply from Cupshe. They are one of my favorite online retailers. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. CupShe has resolved 1 complaints. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. Get Sweet Perks + Exclusive Offers + Members Hotline! doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. Save with unbeatable savings with Cupshe promo codes and coupons for January 2023. Get Sweet Perks + Exclusive Offers + Members Hotline! If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs. I'm always recommending this to my clients. Discounts cannot be used in conjunction with another promotion. I've sent out my return package. Want to get what you want at a low price? Have ordered a few times from Cupshe. Refer a friend and earn rewards! Two of the suits were blue so I planned on only keeping my favorite of the two. Get ready to see some cute styles heading your way! 2. Right now, 15% Off Orders $69+ any orders . The large was large and too big for me. The exchange process was hassle free and very prompt. Purchased two suits. How do I submit a return or exchange request? I love this company, their products and service model. It was just in time before my birthday trip to San Juan. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. Best bathing suits Ive ever had! Only $49.00 more to get them FASTER & FREE in US ! Cupshe has been my go to place for swim attire for several years now. Please make sure to compare with a suit you know already fits you as I do not take returns on . I love cupshe bathing suits. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? Love the options. 2) Return/exchange request made over 30 days time frame cannot be refunded. I need to check on the status of my order from cupshe.com - how can I do that? Shipping very fast. Why do people call Cupshe customer service? MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. CupShe has an average consumer rating of 1 stars from 35 reviews. Thank you Cupshe for making beautiful swimwear for all body types. Terms of use I will be back for more!!!! How do I submit a return or exchange request? No phone number, no reply to emails. Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! Get Free Gift With 1 Select Item Order. 2023 HotDeals.com, All rights reserved. Prices are fair, styles are great. Please print the label and tape it on your return package. Share now and start earning! Try them I think you will be happy if you do!! Shop Women's Cupshe Size L One Pieces at a discounted price at Poshmark. The person who helped me quickly identified and resolved the problem. I will order from Cupshe again. I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. Oops, subscription failed, please try again. Click here to get notifications about new complaints of CupShe. 2. 6. What do I do? 2-piece set includes: solid bikini top & bottoms. CA. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery. Click, copy and apply the code, 15% OFF is saved. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Go to here and use your order number to track your package. They have an enormous selection and are very affordable. Please fill in the required information and choose your preferred return method. Adding a filter of bottom coverage would help the website searching. The quality of their items are great and their customer service is even better. Only $49.00 more to get them FASTER & FREE in US ! Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. I bought beautiful cover ups too. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. They fit so well and the designs are great for my body type. I absolutely love every swimsuit, I have purchased. They also have a large selection of styles. 1. I will never buy my bikinis anywhere else. You can also go to to sign up for membership rates. I used the chat icon in the bottom right corner and had all of my questions answered quickly. The customer is responsible for all return shipping fees. I ordered 3 bathing suits. No closure - pull-on styling. It ships within a couple hours. What should I do if I need to request a return? The brand often runs sales and promotions that can save you money on your purchases. Very good quality suits. 27 Dec 2015. All return requests must be initiated within 30 days your package has been delivered. When I have needed to return due to sizing, it has been very easy to do. Fast shipping and buyer protection. The quality of their suits for the price is what has me coming back. Sadly, my measurements were in between two sizes and I sized up. 3 piece sets cannot be refunded or exchanged individually. Only $49.00 more to get them FASTER & FREE in US ! Fast shipping (came in sooner that expected) and great quality products. Each code can only be applied once. It was easy. Manually enter the promo/gift card code at checkout and click Apply.. Please print the label and tape it on your return package. 6. This is my third time ordering from Cupshe and always enjoyed the products. I would normally only buy from U.K. sites but I couldnt find anything that fitted what I needed. Really quick postage as well. I really love Cupshe bathing suits and cover ups! Cupshe is my place to go for swimsuits !!! First time ordering. privacy policy, See our 1. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. Fit is almost always true to size. I received swim suit and it was exactly as advertised. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! So thank you thank you thank you! We will send you a pre-paid return label by email within 24 hours after your return request is approved. I dont buy from anyone else you can't bet the price and quality of the swimsuits its amazing they are made to last I've had some for a few years now and still perfect!! Shipping was fairly quick too. I always find what Im looking for and Im tough to buy for. I had to return a dress and did so with no issues. Absolutely love the Estelle Shimmery Back Hook Bikini. Excellent swim wear. Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. All return requests must be initiated within 30 days your package has been delivered. I absolutely love them all. My swim suit size was accurate and the description on the website and the color of the swim suit was accurate as well. Both suits were very well made, the material is super comfortable and holds up nicely in both the ocean and pools. Your order has shipped in multiple packages. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. That's it! Get Sweet Perks + Exclusive Offers + Members Hotline! Description: New with tags Size 3X Color Orange, White, Blue, Burgundy Padded cups Crisscross back Adjustable straps Fabric: 80% chinlon, 20% spandex Lining: 90% Polyester 10% Spandex. Ordering from Cupshe may be my go-to from now on! Their return policy was excellent. I love shopping at Cupshe. Variety of styles. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Love love love . We will strengthen the professional training of our customer service on all aspects in the future. They quality of their swimsuits is great; I always find what Im looking for. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Wonderful service. You've come to the right place. We do not offer shipping labels for returns. The charge of return label increases according to the number of items you refund. It turns out lots of customers prefer these offers. Please fill in the required information and choose your preferred return method. Payment related What payment methods does Cupshe accept? We use cookies to give you a better shopping experience. Great products. 5. No customer service. Date of experience: 04 February 2016. Once we've received your returned package, we'll take care of the rest and process your refund asap. I was able to exchange the items without a problem. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Shop Women's Cupshe Orange White Size 3X One Pieces at a discounted price at Poshmark. Yes, you can cancel or change your order BEFORE it is shipped. One of the dresses I purchased unfortunately didn't work out. I love the suits I ordered. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. It features a range of products at discounted prices. 3. If we made a mistake and sent the wrong item, don't worry - we'll make it right! If you need more help, feel free to contact our Customer Care Team. Do you agree with Cupshe's 4-star rating? I appreciate the staff being so kind. I have to say Ive been shopping with cupshe you a long time even well before Covid. Needed a return. Very happy with my first Cupshe experience. I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! My wife had an accident last year and couldnt go swimming. Express. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. Items marked as FINAL SALE cannot be returned or exchanged. Beautiful products and extremely speedy, helpful customer serice. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! Awesome return policy with great customer service agents. Remember, these Coupon Codes have a time limit. If I purchased my order with a coupon, can I still return or exchange it? To calculate the shipping cost for your order, please visit. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. I am always so happy with my purchases . When will my order be shipped? You can either call or email them directly. Shipping was incredibly quick so that was definitely a plus for me. If you want to check on the status of your order at cupshe.com, start by logging in to your account. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). Highly recommend. Sizing was accurate. 53. If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. -- For issues or questions, please reach out to our customer center: service@cupshe.com. Remember, these Coupon Codes have a time limit. Please note that purchases made with coupons can not be returned or exchanged. Please provide relevant photos to our Customer Care Team for review. Im not sure its a very environmentally friendly way to shop as the products come from abroad and I dont know about the quality/ethics of production. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. I'm a slender lady with curves and I love the way it fits. Coupons is very simple to use, which is for the convenience of consumers. Limited Time. Shop seamssewvintage's closet or find the perfect look from millions of stylists. Jun 13, 2016. 12. I would recommend using Cupshe, their customer service is very good. Stop sitting on the fence, just take action and enjoy the discount. Are the customs duties included in the shipping cost? Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. Easy Return to Our Warehouse Orders placed with vouchers provided by our customer service do not qualify for a return. 35 MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. Stay away from this company. Fast delivery, full service customer support. Want to save on your favorite Cupshe gear? Please try again. Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. privacy policy, See our 5 emails of enquiry sent. I definitely recommend shopping with Cupshe!! Contact Information. I had issues with 2 of them (not because of quality, but issue with fit). However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. The mesurement we're right, the comments. 22 May 2016. We are the Next step in that evolution. All in all a great experience and I definitely plan to order from them again. Cupshe onepiece swimming costume New with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 . We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. Enjoy $5 Off $65+ Orders. How can I apply a promo code or use a Gift Card? Love all the super cute designs! We are deeply sorry for your unpleasant shopping experience here. It was difficult to locate bottoms that had more coverage. Ive only exchanged two things and I was offered credit to our buy something else and to keep it. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. 18. I bought 6 this summer and each one fits perfectly! We'll send you exchange instructions within 24 hours. Here is how their fraudulent business works. Went by size chart, but a lot of the tops ended up being too small. Very good quality and very satisfied with the service. Easy for rep to find my account and order. Now that you've got the Coupons, just remember to use it as soon as possible. Ordered lots from this company. 2. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. We ordered three swimsuit. Fast delivery, full service customer support. I ordered some different options and was pleasantly surprised! 2 bikinis and 1 one-piece. I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Oops, there was a hiccup! Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. Get Sweet Perks + Exclusive Offers + Members Hotline! very bad experience. Reply from Cupshe. and I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe Recommend the company all the way around. Follow these simple tips to score great deals and discounts at this brand. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. Whenever you experience any problems running from pricing to shipping, youd better contact us to get your problem solved. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. I highly recommend this company! Accessories and beach towels cannot be returned or exchanged. Sounds great, right? $5 OFF. We will accept returns within 30 days of delivery. If you feel motivated, then just act now! Ship your item to designated address and give us the documents related to the return following our return instructions. You make a purchase through www.cupshe.com. Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. Oops, subscription failed, please try again. Share now and start earning! Upon approval, the return address will be emailed to you. I ordered a large because the reviews stated the dress ran small. I have ordered from Cupshe for quite a few years now! Unfortunately, we only offer return labels for US orders. What is my return shipping cost?/ Will you pay for the return shipping cost? I feel the fabric will hold up well. Easy checkout, fast delivery, responsive customer service. What a beautiful swimsuits! Please see below for more information on our return policy. Refunds are credited to the original form of payment. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! Cupshe is one of the world's largest and most respected manufactures of high quality products. Oops, subscription failed, please try again. 2. Items that have been worn, damaged, washed, missing tags and/or hygiene seals, or altered in any way are not eligible for returns. 1) Please contact us via livechat or email to request an exchange. 3. Yes! From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. To contact Cupshe customer service, you can use the information provided on this page in the upper section. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Why cant I request a return on your return page? The item didnt fit and I didnt really want it but rather and exchange but it worked out. I feel like Im in Candyland!! If you continue and privacy policy. privacy policy, See our It was a great experience. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! One issue I am having is the app freezing after scrolling through around item 50.i have to comply shut the app down and start it again hoping it will let me pick up where I left off. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. The latest complaint incorrect order was resolved on Aug 01, 2016. Extra 50% Off Your Order With Coupon Code At Cupshe.com. Read honest and unbiased product reviews from our users. I needed assistance with an order that had not processed a coupon code. Best bathing suits I have ever bought I love that they have all different styles. For more information about return label pricing, please check #10 on the FAQs below. I got the wrong size! For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! It seemed like I bought them one day and they were here within a couple of days. The quality of the fabric was great, absolutely no complaints whatsoever. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. and See our I ordered the wrong size and asked for an exchange they made it so simple. Get budget savvy with Cupshe Coupons on January. If you feel motivated, then just act now! Their return policies are prompt and fair. This will surely increase the credibility of your complaint. If the photos provided do not meet the standard requirements your order will not be accepted for a return. Great quality material and construction. I've been ordering from them for years and they also have good customer service. I had a coupon that expired. Im happy I found this company online. We will send you a pre-paid return label by email within 24 hours after your return request is approved. Buy on Amazon: 6: luvamia Women's Two Pieces . New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Top: V-neck, removable cups, adjustable straps. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Offers like Cupshe special offer Up to 20% off don't come around every day. Service 123. 4. I have been happy with shipping and service and adorable swim suits!!!!! Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! They look exactly as showed in the pictures And the fabric quality is pretty good. Reply from Cupshe. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. You will receive it soon. 1. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on Cupshe.com. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. We use cookies to give you a better shopping experience. Please contact your credit card issuer for further support. poor customer service, poor delivery time, poor quality of product. The products are really nice and good quality. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. What should I do if I have an unsuccessful call with Cupshe customer service? Limited Time. Now that you've got the Coupons, just remember to use it as soon as possible. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Each swimsuit that I have purchased from your website has been great. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. We always want to ensure that we get you all your faves! Looking forward to making my next purchase!!! The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. PS the dresses and cover ups are on point too! Cupshe responded immediately to my questions and requests. without changing your browser settings you agree to their use. Only the amount exceeding the coupon value is refundable. It's that simple! You can have great product, but it's your customer service that keeps a loyal customer. Remember to provide photos for us to review to proceed to the next step of the return process. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. Get ready to see some cute styles heading your way! We appreciate your understanding. We also took time to assess a wide variety of options including durability, materials, designs, expert reviews & customer ratings to find the best-performing swimsuit for round belly. Offers like Cupshe special offer Up to 20% off don't come around every day. Once you're logged in, go to the 'Order History' tab to see your order's status and track its progress. 50% OFF. Please print the label and tape it on your return package. Customer service is easy to work with and very friendly. Oops, there was a hiccup! What happens if a refund goes to a closed/cancelled account? Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Are there any items excluded from the return policy? The items I received are really nice and seem to be good quality. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Four stars for the bikini sets as some times the tops or the bottoms dont fit quite right and you have to either a whole new set to mix and match or return it. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Affiliate Cooperate Affiliate Programs: Amazing customer service. I also had a great experience with the return process. How long do I have to return a purchase? No nasty surprises. I'll come back for sure. A return has already been requested for the same order. Oops, there was a hiccup! In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. The customer is responsible for all return shipping fees. Include the order number, a photo of the defective/damaged product, and a short description. The competitions prices and suits don't compare! Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. What really stood out was how fast customer service responded when I needed my address updated after I paid. You'll enjoy exclusive deals, offers and rewards. One fit great, the other not so much. Do you accept returns outside of the US? Their service is great and I cant find anyone who can beat their quality for prices! I received the wrong item. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Lovely design, and excellent quality. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Marco was the best! Privacy Policy. Returning, although not ideal, was quite painless. Thank you! CupShe reviews first appeared on Complaints Board on Aug 1, 2016. They have unique also classic beautiful clothes. was posted on Apr 5, 2022. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. I have purchased from Cupshe several times. You can ask the customer service team or check the return and exchange policy on the website by yourself. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I made a mistake with the shipping address when ordering and didn't realize it. Please try again. I recently ordered 7 and they never disappoint. Great products. Press Contact; Explore. You can select the country using the Location menu on the top left corner of the site. Plus I love the discounts! Fast delivery, full service customer support. 3.Are there any items excluded from the return policy? Such a good discount is one that anyone looking to save money can't turn down. Overall my experience has been positive. With no extra cost incurred. terms of use I was really pleased and impressed with the efficiency customer care. 4) When we receive your package, we will process your refund as soon as possible. Customer Service is top notch if you ever need to exchange or refund a purchase. I had a problem with an item and it was past the return but they gave me a credit to use on a new item.