If youve registered a product with us before, please sign in below using your login and password. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. ext 220 (English Calls) Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Free returns. This means that Tumi will cover all repair costs, including shipping, even if Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. | United States: 1-800-262-8282 Please do not send your Product directly to Samsonite, as this will only delay the repair. Please turn it on so that you can experience the full capabilities of this site. Heres a quick guide on how to repair luggage wheels. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. This warranty is global and you may have your Product repaired at any Service Center in the world. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. WebPostal Code (Please use your local format) * City *. You can save money and reduce waste by purchasing it. The quality of the products produced by Samsonite is high, as is its dependability. Incidental and consequential damages are expressly disclaimed. * See Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebOur Guarantee. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Manufacturing specifications are subject to change without notice. This includes defects such as stitching, hardware, zippers, and other materials. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Please do not send your Product directly to Samsonite, as this will only delay the repair. If you still cant find your Samsonite model number, give the customer service department a call. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. You will need to While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. Mexico: (01800) 904 89 00 If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. Does tumi luggage have a lifetime warranty? ET Monday through Friday, or visit our website at www.smiennaiteservice.com. An error occurred in your subscription. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Manufacturing specifications are subject to change without notice. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. Finally, keep a copy of your purchase receipt with you at all times. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. The warranty provided herein is limited to the value of the Product. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. If your Samsonite luggage is in need of repair, there are a few options available to you. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Canada: 1-800-265-4933 Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite customer service is renowned for its excellent support. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. authorities. Canada: 1-866-821-4515 Inspect your Product immediately after handling by anyone other than you. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for We guarantee your satisfaction by offering free returns. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. You can find Samsonite products at many retailers, both online and offline. Are you sure you want to remove the following product from the cart? This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. arrival, if possible, before clearing customs. This warranty is global and you may have your Product repaired at any Service Center in the world. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. Inspect your Product immediately after handling by anyone other than you. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. repaired or replacement product to you. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Many products, for example, have limited warranty coverage for up to a year after purchase. Product and/or in the list of Product features on our website. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Free Shipping Over $150 see details. Most people dont know how to find their Samsonite model number. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Manufacturing specifications are subject to change without notice. Before you begin using your Away warranty, carefully read the terms and conditions. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. To contact them, dial a number, send an email, or visit their website. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Samsonite, American Tourister, Canadian Tourister & Lipault. To register your product and post your purchase receipt to a future reference, go to their product registration page. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. There is no more additional stock of this item, Personal Information You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. This way, you can save money without sacrificing quality. Moreover, Tumi no longer offers a lifetime warranty for their products. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. such repair or replacement will be at Samsonites expense, including any costs required to return the If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Your browser's Javascript functionality is turned off. Incidental and consequential damages are expressly disclaimed. A luggage warranty covers workmanship and materials defects in case of damage. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. All rights reserved. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. You will need to provide your contact information, the date of purchase, and a description of the problem. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. See Privacy Policy Mexico: (01800) 904 89 00. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Copyright 2023 Samsonite IP Holdings S.r.l. Consequently, if a problem occurs with this United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State The label should have your Samsonite model number printed on it. A limited warranty on a worldwide basis for the entire ten year period. Look for a label on the inside of your suitcase. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. If the wheel is simply cracked, you may be able to glue it back together. While it can be frustrating, its actually not that difficult to fix. Incidental and consequential damages are expressly disclaimed. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. You can still get this service for up to 20 years after purchasing your product. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. WebImprove your Samsonite experience by registering your product. Pay for repairs if necessary. Exclusive online offer. Our warranty is intended to give you specific legal rights. Are you sure you want to remove the following product from the cart? WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Samsonite does not offer a lifetime warranty on its luggage. Reliable Quality And Durability: Samsonites 10-year Warranty. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. Are Authentic Coach Bags Made In The Philippines? . , : , 196006, -, , 22, 2, . State To the extent permitted by applicable law, any implied warranties are hereby excluded. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This is usually located on the bottom of the suitcase. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. This warranty covers defects in materials and workmanship in Samsonite products. Street *. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. Inspect your Product immediately after handling by anyone other than you. WebDiscover the latest Samsonite travel luggage. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Free Shipping Over $150 see details. All rights reserved. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Copyright 2022 Samsonite. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty.
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