I don't understand. June 23, 2019 in Royal Caribbean Discussion. You could try to call back and speak to a different agent. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. Thanks for the confirmation (and letting me vent). Unfortunately, he and his wife own the agency. stampingoddess, September 17, 2019 in Royal Caribbean International. 4. Just 295 extra for a balcony. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Chalk this one up to a learning experience, and find a new TA. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. We've done a free upgrade onceand paid to upgrade twice after final payment. One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. We sail on November 23rd. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? I went and checked and it doesn't look like I'm getting a refund. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. No brainer decision for us, much better room and cash refund! The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Make Sure Your Voice Is Heard! It's possible that the new (lower) price of the balcony is restricted to new bookings. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Your link has been automatically embedded. Plus, it was the LAST Grand Suite available (still shows none left on the website). Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The agency may have won awards, but how long has he been working as a TA. Oh well. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I just saved $100 on a cruise I booked for November 2020. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. I did find that email address earlier in a search. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. You can post now and register later. This morning I checked, and sure enough, the guarantee was gone. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. I assume you want connecting state rooms if so there may not be any left. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. That was incorrect so I sent him a screen shot. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. There was a balcony guarantee (X) available. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). I will keep looking :). Nothing changed, you got bad info. You will lose it since you are past final payment date. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Cruisers' Choice Awards! If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? CC Help Jenn Any other way to get the upgrade at the website price? Moreover, the cabin location is not something you can choose and subject to availability. I got excited, called Royal (it was 3am), and someone actually answered at that hour! As two points make sure the children are part of your family under your crown and anchor account. Or better yet, call the C&A line. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Make Sure Your Voice Is Heard! With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". But with the senior discount it makes it 1800! Correct on both questions. However, my final payment wasn't/isn't paid yet. It seems if that were the case, I would see many posts about that on here! Your previous content has been restored. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. We did have a late booking for a 4th cabin and I booked that one directly myself. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. I asked why. Florida. By Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Urghthat is frustrating to hear. By Your travel agent will give you the new price and apply payments you have made towards the new stateroom. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. With one exception (more on that in a minute), cruise lines won't honor lower prices after final payment, and if you try to cancel and rebook, you'll almost certainly find that the cancellation penalty is greater than the savings. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. He then came back and said he could not get the rate. The most recent time was Saturday. Your previous content has been restored. Yup many cruise lines will do price adjustment prior to final payment. Just happy to be cruising in a better room than I expected to be. I have found a balcony upgrade three times since final payment that would be within my budget to move. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. By Just like a Royal Caribbean adventure, the possibilities are endless. Will RCI not upgrade 13 days in advance of sailing? The upgrade was made, but no refund. No , once you have made final payments thats it . The first time it was on Tuesday. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. I think all your scenarios should have worked. Balance is reading 0.00 even though amount paid is more than package price. Sorry to hear you had such a hard time with your TA. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. By Its not that cabin per se, but that you are or were military. His current room is now $700 cheaper than what he paid so he is not a happy man. I spent more time re-arranging items than we actually got in benefits. CC Help Jenn This was after final payment. Sail during low-demand. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Check on the Royal Up website to determineif you are eligible for an upgrade. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? Any hidden fees for your own modem and router? Just thought I would come back andupdate for those asking. Good luck. Make Sure Your Voice Is Heard!
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