Reservations: 615-622-0600 will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. All rights reserved. 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Bulk Air Penalties: Each scheduled airline has unique cancellation and revisions penalties on bulk fees ranging from $50 per ticket to Reservations by phone: +1-855-458-6179. 61-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. Read our Privacy Policy. Prices are per person unless otherwise stated. This hotel is a great place to bask in the sun with a beachfront location. It was worth its 4 stars. But once I paid them the money, they stopped responding to calls. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. And, with award-winning Pevonia All expenses associated with The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. Unused portions of tours, services and a la carte items are non-refundable and non-transferable. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Offering a separate toilet and a shower, the bathrooms are appointed with a hairdryer and bathrobes. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. Carretera Federal 307 Km. You can make your reservation via telephone, online or e-mail. Island rentals are not available during the weeks of Easter, Christmas and New Year's. Email: [emailprotected], document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Less than 30 days prior to arrival date, guests are entitled to NO refund. Check-in: 4:00pm PARKING The Lodge will be making several enhancements from August 1-21, 2022. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. Pax Global Media. It is also one of the most visited tourist destinations. Hotel Reservation Network | 2023 Dream Hotel Group Proprietary Information. After 7 months we are now timeshare free. I said I saw none and he finally was able to find the right resort. I would say this is by far the BEST company I've dealt with in this process of getting out of my timeshare. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. Please wait, we're checking available rooms for you. We know, we know rules ruin everything. Please refer to Dreams Vista Cancun Golf & Spa I would like to say Thank You to Paul for your help with my timeshare. 25% deposit is due at the time of booking. Dreams Las Mareas Costa Rica - All Inclusive is an all-inclusive property. BBB Business Profiles generally cover a three-year reporting period. Rescheduling Cost for such request is as follows*: *Policy Exception: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Do all Dream Hotels accept pets? Posting guidelines Get notified about new answers to your questions. During your stay at Dreams Playa Mujeres Golf & Spa Resort, you can dine at World restaurant which serves international dishes. How secure is your website? The first thing that was disconcerting to me was that they were on about a resort,. Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you. Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. Dogs weighing less than 50 pounds are welcome in our pet-friendly rooms. Refer to each package pages Policies tab in the rate information section for details on room type discounts. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Were checking available properties nearby. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. Very efficient way to sell your timeshare, these people are very detailed with all relevant information about how everything works in the market of selling your ownership. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. All BEAUTIFUL, including location and food. We have been trying to reach and have left messages on their voicemails for about 3 weeks and have gotten no response from anyone. The property was in the very good location and well priced. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. Rescheduled stays will be subject to rescheduling cost and policies. Dreams Playa Mujeres Golf & Spa Resort. Less than 60 days prior to arrival date,guestis entitled to NO refund. Guests must cancel with us in writing (adhering to our Cancellation Policy) and then book with our sister resort. Contact the Reservation Team if you need help booking your stay. As a matter of policy, BBB does not endorse any product, service or business. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. It was a quick sale just as promised. The hotel management declines all responsibilities for valuables left in the room after check out. Yet, resort CS has only been in business for 4 years. Consider a stay at Sea of Dreams Resort and take advantage of a garden, dry cleaning/laundry services, and a full-service spa. will be billed to your incidentals and should be paid for at check-out or the resort reserves the right to charge your credit card on file. However, all remaining balances are charged through our local bank in Belize. Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. Adult rates apply for any person over the age of 12 and infant rates apply for any person ages 5 and under. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Please see those sections for details. It is also one of the most visited tourist destinations. Any tours or additional services cancelled within 24 hours are non transferable and non refundable. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Dreams Palm Beach Punta Cana, Punta Cana. 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee. Reservations are subject to a mandatory facility fee of $14.95 + tax charged per room per night. Some of the resorts that they found were in Florida with a similar name, but in an entirely different state. Rescheduling Cost for such request is as follows: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. You can engage in various activities, such as kayaking, sailing and archery. *Policy EXCEPTION: Cancellation on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. 269, Puerto Aventuras, Mexico, Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, Carretera A Chankanaab Km 6.5, Cozumel, Mexico, Carretera Tulum Boca Paila Km 8.3, Tulum, Mexico, Calle 24 Esq. We care as much about the privacy of your information as you do. For Rates not listed as available, please contact our Reservation Team. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. We also use third-party cookies that help us analyze and understand how you use this website. If you are placed into quarantine, our cancellation and rescheduling policies still apply. Having Trouble Finding Availability? Payment in full is due 30 days prior to arrival. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. 01/26/2022. Guest moving from Low to High Season will be expected to pay the difference. With Unlimited-Luxury, everything is included in your stay from best-in-class Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. He did and now I'm finally timeshare free. GUARANTEE RULES A private kitchen was ok for us. The hotel offers a great selection of excellent rooms. We will ship items back at the owners expense. This website uses cookies to improve your experience while you navigate through the website. All rates are subject to change without notice. RCS called me in December 2021 and offered to sell our timeshare with HICV. Guests moving from Low to High Season will be expected to pay the difference. If there is no availability for a room upgrade you selected, the resort reserves the right to remove the upgrade from your package and the cost accordingly. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. If you have specific questions about staying with your pet or service animal, please reach out to us directly. Check-out: 11:00am. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. BBB Business Profiles are subject to change at any time. All rates are in USD and includes all taxes / fees. It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage, cancellation, and other travel contingencies. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. There is easy access to the secluded own beach that is near the hotel. 61-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. BBB Business Profiles may not be reproduced for sales or promotional purposes. You may cancel your reservation until 6pm local Hotel time 2 days before your scheduled arrival date to avoid 1-night penalty including room rate and applicable taxes. Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit card. However, all remaining balances are charged through our local bank in Belize. You agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Popular spots near Dreams Playa Mujeres Golf & Spa Resort include El Meco Archaeological Site, El Centro, Beach at the Dreams Playa Mujeres Resort & Spa, among others. AMResorts has updated its policies to further manage the impact COVID-19 is having on travel. Rates quoted are based on check-in date and length of stay shown. Dreams Aventuras Riviera Maya Hotel Puerto Aventuras, Dreams Aventuras Riviera Maya Guest Services, Carretera Federal 307 Km. How much will I be charged at the time of booking? But opting out of some of these cookies may have an effect on your browsing experience. The chit also has a line for tips, but once again, tipping is not mandatory and is based on your discretion as explained above. hotel-in-cancun.com. Cabana is not confirmed until we receive a deposit. 60 days or less will NOT be entitled to any change of date option. Dreams Playa Mujeres Golf & Spa Resort address: We use cookies to ensure that we give you the best experience on our website. Where can I find out more information about Dream locations and properties? Dreams Playa Mujeres Golf And Spa Resort All Inclusive. Less than 30 days prior to arrival date, guests are entitled to NO refund. Children (Ages 6-12) get 50% off when staying in the same room with two adults or 30% off when staying in their own room based on double occupancy. For group bookings with 16 or more persons: It is best to reserve the villa 12 - 18 months in advance of your stay. We are not affiliated with Belize Travel Insurance. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. Please bear in mind that it is meant only as a guide for you. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? Any changes made less than 24 hours before the experiences start time will not be accepted. Please see those sections for details. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee. Service animals are exempt from pet policies and from any pet deposit charge or fee that is in place. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. Chicago, Illinois 0 I don't know but We then asked as when was the last sale and how often were there sales? There is a 7 nights/ 8 days minimum stay on all packages between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** and Thanksgiving week which also requires a 7 nights/ 8 days minimum stay. No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Rates confirmed are for the number of occupants listed in your e-mail confirmation, per room, per night and do not include additional charges for rollaway beds or extra people and will apply only to rooms booked as part of this reservation. We finally found a legitimate company who does exactly what they say! Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. The first thing that was disconcerting to me was that they were on about a resort,. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Coco Plum Island Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. Prices are valid for payment by Credit card, UPI or Bank transfer. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes The facility fee includes: PAYMENT OPTIONS No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. Smoking is not allowed anywhere in the Hotel, including in the guest rooms. (Score!). New Super White Glazed Porcelain Tiles By Face Impex Is Here To Decore, Milano Beige 800x800 Matt Porcelain Tiles By Face Impex Matt Glazed Porcelain Tiles Beige Color Elegent Look Porcelain Tiles Which, 60120 | Super White | Glazed Porcelain Tiles | White Tiles | Bianco, 80x80cm Tiles | Matt Porcelain Tiles | Floor Tiles | 800x800mm. Accepted currency: U.S. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. Applicable taxes, service charges, and value-added tax (VAT), if applicable, will be added to the hotel bill unless indicated as a package feature. Please note, guests may experience noise or disruption at certain points throughout this timeframe. The restaurant was located within 900 feet. Cancellable Reservations. They couldn't even find the correct resort and they are telling me what I have heard in multiple timeshare presentations was not right. Translation, not the same resort and in a totally different county. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. These units also come with a parquetry floor. It is best to reserve the island 12 - 18 months in advance of your stay. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. The hotel is located near the private beach of Cancun. Map. Single Occupants will automatically be charged a rate of US$75 per night surcharge fee at the time of booking confirmation. Very. If you are paying by this method you will need to pay at least two(2) business days prior to the actual due date. On stays booked through March 31 for travel completed by Dec. 31, guests can add the Dream Big Offer for just $199 per room and receive the following perks for your family (terms and conditions apply): Dream Big door banner. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. Want to know something else? If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. What is the nearest airport to Dreams Playa Mujeres Golf & Spa Resort Cancun? We did appreciate the time spent learning about the vacation options and we use your company in the future. of the guest is required upon check-in. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated or discarded. Where is the Dreams Aventuras Riviera Maya? Note: For stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** the non-refundable balance is due 60 days prior to arrival. At this time, we do not offer travel insurance through Belizean Dreams Resort. Thank you RCS and thank you Tetesa!! Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. We are extremely happy to report that after 5 months they have generated several different offers that we are now considering moving forward with. Thank you for bringing this to our attention. All Rights Reserved. Guest moving from Low to High Season will be expected to pay the difference. Bookings can be cancelled online up until the following times: David Alfaro Siqueiros 164, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico. (Read about entry requirements on our website). We apologize for this unacceptable behavior that you received. What types of rooms does Dreams Playa Mujeres Golf & Spa provide? Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. The hotel management declines all responsibilities for valuables left in the room after check out. ex. 60 days or less will NOT be entitled to any change of date option. Unfortunately, this property has no available rooms for your dates. We want to thank Teresa for assisting us in getting out of all 4 timeshares and getting our money back from the other companies. Kindly note:Island Rentals, Overwater Villa and Group bookings of 16 or more persons have balance due dates that differ from cabana bookings balance due dates. Guests are required to follow Check-In protocol and requirements, if they do not do so, they will not be allowed to Check-In and will be escorted from the resort. This is all a scam. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staff's bank accounts. International Association of Better Business Bureaus. A bit of a of incongruency?! Which so far have not returned call.I'm starting to wonder if their still in business. Contact us directly. Less than 60 days prior to arrival date, guest is entitled to NO refund. The package rates do not include gratuities. What is the cancellation policy for Dream Hotels? No refunds will be given for modifications or cancellations. A minimum of a 14 night stay is required to book the Inland + Island package (discontinued on 9/1/2022) or a combination stay with our sister properties with Coco Plum Island between Christmas (including the week before & after Christmas) & New Year (including the week after). Local flight cost within all packages are not eligible for discounts. Unused portions of Packages (meals and/or activities etc.) Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. It may take 72 hours or longer after check-out for your bank to release the credit hold on your account. To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. Non-refundable balance is due 60 days prior to arrival. Coco Plum Island Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. We cannot guarantee the clarity of the ocean at all times as a result of weather. They were getting the wrong resort again as this one was in Florida, He then gave the one he thought was ours because it was in California, but this resort was in Northern California. Kindly note that children are allowed at Coco Plum Island if the entire. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. Acceptable forms of identification include a drivers license, passport, and proof-of-age card. You must notify your consultant of your payment once it has been made. During times of uncertainty, we recommend Room rates include meals and beverages at onsite restaurants and bars. Good news. Hopefully, you have one. We are not affiliated with Belize Travel Insurance. Dreams Aventuras Riviera Maya Hotel is located north of Puerto Aventuras, 22 minutes' drive from Aeropuerto de Playa del Carmen airport. Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. All rates are subject to change without notice. Surrounded by lush My family had a great time in Orlando. a Westin resort that was 115 away from our resort. There is nothing too small or big and anything is appreciated. Guests moving from High to Low Season will not be compensated for the difference. All rates are in USD and includes all taxes/fees. For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. We require a minimum of 36 persons to rent the island which includes the use of 18 cabanas based on double occupancy. Credit card charges are subject to additional currency conversion or foreign charge fees by the bank or credit card Company, which are not within the Hotels control. There is a $200 USD / $400.00 BZE administration fee for all cancellations for each room; this fee will be deducted prior to all refunds. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. Pets may not be left unattended at any time. Q - I asked that a flight be included in my quote, but the quote came back Maximum two adults per cabana except for our suite style and premium suite style cabanas which can accommodate 4 persons. We, on the other hand would not recommend Dreams - the last two times at a Dreams resort (both in DR) they both ran out of vodka at least twice during the weeks, service was very sub-par and made our minds to not book a dreams resort again - we have been to approx. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page.