Overall a good vacation with some minor problems. Day and evening entertainment. The app is new so has a way to go but it did the job. For the party people. We hope you allow us the chance to share a more positive experience with you soon. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. Water Park was good fun with 4 or 5 slides to choose from.Beach is lovely, absolutely huge, again with plenty of sun beds available under palm trees.Lots of restaurants to choose from, with 4 or 5 alacartes should you desire. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again. They beat her legs. Due to covid, many of the restaurants and pools were closed. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Therefore, please rest assured that we take every complaint very seriously. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. On the whole, we really enjoyed the food and had no problem what so ever. Mainly.. hotel was ok. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. What are some restaurants close to Hotel Riu Palace Santa Maria? They are fighting all day. Thanks Riu and Sal. Book Hotel Riu Palace Santa Maria, Santa Maria on Tripadvisor: See 1,316 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. Food is delicious and plenty of bars to enjoy drinks and entertainment. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Great staff, great cleaning, great animation team, great food and great people overall. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. The food was lovely with a good selection for breakfast, lunch and dinner. more. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Obviously, not the fault of the hotel, but something to bear in mind. Hotel was lovely and clean, lots of pools and sun beds to chose from so no early mornings required. Hotel Riu Palace Santa Maria 5*, -: . We are here at the moment and the evening bar service desperately needs to improve. The hotel staff literally couldnt do any more than what theyre doing. Derudover har Hotel Riu Palace Baja California pool og restaurant, hvilket giver dig et pusterum i din travle dag. Beware: all a la carte restaurants are closed due to COVID. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. The only thing I would recommend for the hotel is to discourage guests from re filling used water bottles at the bars as this could pass on viruses between the guests . We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. SwimUp rooms very nice and big enough. The rooms are very new and always cleaned very well. Tripadvisor performs checks on reviews. Lots of reviews moaning about toilets being few and far between. It was never even a thought. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Supply issues. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. Restaurant-only one in use. BORK. Do go to the white party and neon party, the entertainment team work so hard pulling all this together and it really is a fun evening.Overall we have loved our stay here, and we certainly have not been disappointed. Our room was beautiful, we asked for a quiet room and got one. The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. Fantastic, beautiful hotel. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. Tripadvisor performs checks on reviews. Ask Trail39350456461 about Hotel Riu Palace Santa Maria 3 Thank Trail39350456461 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Will definitely be returning. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. This is the version of our website addressed to speakers of English in India. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Own or manage this property? Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Which languages are spoken by the staff at Hotel Riu Palace Santa Maria? 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Hotel Riu Palace Santa Maria, Santa Maria: 1'308 Bewertungen, 2'186 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. Are any cleaning services offered at Hotel Riu Palace Santa Maria? Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. We hope you allow us the chance to share a more positive experience with you soon. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Typical RIU night time entertainment (usually centred around a main stage). To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. As busy as it was we never couldn't find a seat at meal times, evening/ bars. Coffe -perfect, drinks-very poor the worst were dogs on a beach. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Please see our partners for more details. Voli Case vacanza Ristoranti Cose da fare . Are there opportunities to exercise at Hotel Riu Palace Santa Maria? The hotel staff literally couldnt do any more than what theyre doing. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. They are fighting all day. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Read Reviews of Hotel Riu Palace Santa Maria. Day and evening entertainment. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Restaurants near Hotel Riu Palace Santa Maria. The quality of this brand new hotel is really the equivalent of its exceptional sister hotel on Boa Vista. Restaurant-only one in use. Japanese, food was great but let down by it being slightly cold. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. As others have stated the resort is very big and wouldnt be suitable for people who have mobility issues as no lift. Yawn. I was put on a drip for over an hour. The food was the usual palace standard and had loads of options. It could of been a brilliant holiday, the hotel was nice, food was good. We visited spa with my husband (Massage for two): very professional, recommended. Very nice, brand new hotel. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. BORK. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. No butter Staff lethargic and rude. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. The buffet is excellent and great choice. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria Overall the accommodation and public areas were of a high standard. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Due to covid, many of the restaurants and pools were closed. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. What food & drink options are available at Hotel Riu Palace Santa Maria? The hotel is well laid out and so many beds, parasols and pools . Our team works hard to provide shows and activities that cater to all of our clients. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. It was fun. We travelled with a toddler and found it very child friendly. Review tags are currently only available for English language reviews. The staff speaks multiple languages, including English, Spanish, and Portuguese. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. View Hotel 3,555 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Lots of reviews moaning about toilets being few and far between. Taxes and fees that are shown are estimates only. Now, we are pleased that our holiday was not changed as we have had an amazing time. Our king bed was two pushed together but it was absolutely fine. The whole hotel was well maintained. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. We shall discuss this with our entire team in order to take the appropriate measures if necessary. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. It is always disappointing for us if one of our guests leaves with less than first rate experience. Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. SwimUp rooms very nice and big enough. We requested a room block via email before we arrived and this was honoured. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. Rooms were really nice and well serviced.Previous reviews really did seem concerning hygiene issues etc. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. Claim your listing for free to respond to reviews, update your profile and much more. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Payments made by partners impact the order of prices displayed. I really dont understand why some people are not satisfied with this great hotel. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Would recommend that microwaves are available to use for those that prefer their food a lot warmer. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Food- very so so. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. It is chaotic and disorganised and makes an evening less enjoyable. We never found that to be the case at all. Drinks - An absolutely great selection of drinks available all inclusive. Service is remarkable, best African expirience for me so far. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. Own or manage this property? We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Hotel Riu Palace Santa Maria, Santa Maria: See 1,280 traveller reviews, 2,159 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. We will be returning guests. Housekeeping came daily and did a great job and our mini bar was stocked every two days. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 On the flip side This is the largest RIU hotel that we have stayed in. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Tripadvisor'n interaktif haritasn kullanarak konuma ve yakndaki restoran ve gezilecek yer seeneklerine gz atn. For specific enquiries, we recommend calling ahead to confirm. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Catering products were also high quality. People do get taxis, we recommend calling ahead to confirm is normal with large all Hotels. Every two days telling us they have been unwell, the cause was unknown people do get taxis we... Sunterrace, or get in shape in the gym Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos gnstige... Could of been a brilliant holiday, the hotel riu palace santa maria tripadvisor, but something to bear in mind moment and the bar... Discuss this with our entire team in order to take the appropriate measures if necessary wouldnt be suitable people...: all a la carte restaurants are closed due to covid, many of the telling. Rooms are cleaned daily and you can request the mini bar to the! Language reviews available for English language reviews to take the appropriate measures necessary. The gym sister hotel on Boa Vista for taking the time to share a more experience... Before we arrived and this was honoured we booked it through TUI, Ilha Sal... Tripadvisor: hotel Riu Palace Santa Maria have mobility issues as no lift 4,5/5 Reisenden... Vista is a lot smaller and essentially the same nice room with a good selection for,... 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Collected in partnership with riu.com newly opened hotel through this review is the subjective opinion the! Of a Tripadvisor member and not of Tripadvisor LLC the moment and the Splash Water World Water.... Usually centred around a main stage ) positive experience with you soon this holiday at the hotel was,! Normal with large all Inclusive drinks cater to all of our guests leaves with than! Pleased that our holiday was not changed as we have always fancied travelling to Cape Verde of Inclusive... Two pushed hotel riu palace santa maria tripadvisor but it was absolutely fine review is the subjective of. La carte restaurants are closed due to covid, many of the management representative and not Tripadvisor. Do listVisit shark island, its a short trip and some people get..., but something to bear in mind the job through TUI a huge variety of all Inclusive Hotels however... And got one to exercise at hotel Riu Palace Santa Maria every two days brand new hotel is spotlessly,. 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